Heard a loud bang and now the door won't lift? That is almost always a broken torsion spring. Call (253) 859-2318, leave the door closed, and a Doorman technician will replace it properly, usually in the same visit.
Spring repair
If your garage door spring broke in Auburn, Kent, Federal Way, Renton or anywhere in South King County, call The Doorman Service Co. at (253) 859-2318. We are a family-run garage door company based in Kent since 1978, Auburn is just south of our shop, and broken springs are the most common garage door repair we see.
A torsion spring does the heavy lifting for your door, and it wears out by cycles. When one snaps you usually hear a bang from the garage, see a gap in the spring above the door, and the opener strains or the door lifts a few inches and stops.
We replace springs in matched pairs, sized to your door and rated for how often you use it, then balance the door and check the cables, drums, bearings and rollers while we are there, because a spring rarely fails alone. Our trucks carry the springs common to doors across King and Pierce County, so most replacements are finished in one visit.
Please do not try it yourself. Torsion springs store enormous energy, and the injury record on DIY spring work is grim, which is why we handle springs as a repair rather than a counter part. Leave the door closed, unplug the opener if it keeps trying, and call us.
You get an exact price before any work starts, and straight advice if the door itself is near the end of its life. Sometimes a new pair of springs is all an older door needs; sometimes replacement makes more sense. The decision stays yours.
Door stuck halfway at 9pm? Spring just snapped? Do not force it, a door with a broken spring can weigh hundreds of pounds. Call any hour, any day, and a real person answers and talks you through the next step.
Spring repair service area
Our work
“We purchased custom garage doors from The Doorman Service Co. and had them installed yesterday. We are thrilled. They look so beautiful. The entire process with Doorman was great.”
“These guys are the best! Shawn was very responsive and provided very competitive pricing. He worked directly with me to find the best fit for my needs, and budget. Tyler showed up on time and was very professional.”
“Well the doors work perfectly... the installation was quick, less than a full day. The Technicians were extremely professional and good natured.”
FAQ
Call The Doorman Service Co. at (253) 859-2318. We are a family-run garage door company in Kent, just north of Auburn, in business since 1978, and broken springs are the most common repair we handle. The line answers 24/7.
Most people hear a loud bang from the garage. After that the door feels very heavy, the opener strains or stops after a few inches, and you can often see a gap in the coiled spring above the door.
On a two-spring door, almost always. Both springs have run the same number of cycles, so when one breaks the other is close behind. Replacing them as a matched pair keeps the door balanced and saves a second visit.
It depends on the door's size and the spring's cycle rating, but it is a standard, same-visit repair for us and we quote the exact number before any work starts. Our guide to torsion spring replacement cost explains what goes into the price.
Do not try. A door with a broken spring can weigh several hundred pounds with nothing counterbalancing it. Leave it closed and call us.
