Door stuck open, car trapped inside or a spring that just snapped? Call (253) 859-2318 any hour, any day. A real person at The Doorman Service Co. answers and gets a technician on it, for homes and businesses across South King County.
Emergency repair
The Doorman Service Co. is a family-run garage door company in Kent, WA, in business since 1978, and our repair line answers 24 hours a day, seven days a week. If your garage door fails at night or on a weekend in Kent, Auburn, Federal Way, Renton, Covington, Tukwila or anywhere nearby, call (253) 859-2318 and talk to a person, not a call center.
The calls we treat as urgent are the ones that leave you stuck or exposed: a door that will not close or lock, a car trapped in the garage, a broken torsion spring, a snapped cable, a door that came off its track, or a commercial door that has stopped a loading dock. Tell us what happened and we will prioritize it.
While you wait, leave the door alone if a spring or cable has broken. Without its spring, a garage door can weigh several hundred pounds with nothing holding it, and forcing it or pulling the emergency release can drop it. Keep people and pets clear and let our technician handle it.
Garage door won't open? Check three things first: that the opener has power, whether the wall button works when the remote does not, and that nothing is blocking the safety sensors near the floor. If the door still will not move, or it starts and then reverses, call us. We fix springs, cables, tracks, openers and sensors on every major brand.
Commercial doors use the same 24/7 line. Rolling steel doors, sectional dock doors, grilles and commercial operators across the Kent Valley and South King County are everyday work for our commercial crew, and a dock door that will not close or lock gets priority.
Door stuck halfway at 9pm? Spring just snapped? Do not force it, a door with a broken spring can weigh hundreds of pounds. Call any hour, any day, and a real person answers and talks you through the next step.
Emergency service area
Our work
“We purchased custom garage doors from The Doorman Service Co. and had them installed yesterday. We are thrilled. They look so beautiful. The entire process with Doorman was great.”
“These guys are the best! Shawn was very responsive and provided very competitive pricing. He worked directly with me to find the best fit for my needs, and budget. Tyler showed up on time and was very professional.”
“Well the doors work perfectly... the installation was quick, less than a full day. The Technicians were extremely professional and good natured.”
FAQ
Yes. The Doorman Service Co. answers (253) 859-2318 24 hours a day, 7 days a week. We are based at 404 Railroad Ave N, Kent, WA 98032 and take emergency calls from Kent, Auburn, Federal Way, Renton, Covington, Maple Valley, Tukwila, SeaTac, Des Moines and the rest of South King County.
Call The Doorman Service Co. at (253) 859-2318. Federal Way is part of our core service area, just southwest of our Kent shop. Tell us whether the door is stuck closed, stuck open or off its track, and whether you heard a loud bang, which usually means a broken spring.
A door that will not close or lock, a car trapped inside, a broken spring or cable, a door off its track, or a commercial door that has stopped your business. If you are not sure, call and we will tell you honestly whether it can wait for shop hours.
No. A door with a broken spring can weigh several hundred pounds with nothing counterbalancing it, and forcing it risks injury and opener damage. Leave it closed and call us.
Monday to Friday, 8:00am to 4:30pm, at our showroom in Kent. Outside those hours the repair line still answers 24/7.
